Return Policy
At NetFlip, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Returns
You have 30 days from the date of receipt to request a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that the refund may take up to 5-7 business days to process.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at main@netflip.com.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-returnable items
Certain products are exempt from being returned, such as perishable goods, custom products, or downloadable software.